"Yes, I do like dogs more than humans"

Petit Woof

Where style, love and passion come together.

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General terms and conditions

Effective date: 1-1-2025

Welcome to Petit Woof. By using our website and services, you agree to the terms and conditions below. Please read them carefully.

1. Company information

  • Company name: Petit Woof
  • Business address: Stationsstraat 5, 8870 Izegem, Belgium
  • Email address: contact @petitwoof .be
  • VAT number: BE1015.282.073

2. Applicability

These general terms and conditions apply to all offers, agreements and orders placed through our webshop. By placing an order, you agree to these conditions.

3. Prices and Payments

  • All prices on the website are in euros and include VAT.
  • Shipping costs will be listed separately during the checkout process.
  • Payment can be made via the available payment methods (Bancontact, PayPal, Visa, etc.).

4. Orders and Delivery

  • After placing an order you will receive a confirmation email.
  • We strive to deliver orders within the stated delivery time. However, delays can occur, for example during holidays.
  • Petit Woof is not liable for damages resulting from delayed delivery.

5. Right of withdrawal

  • You have the right to return your order within 14 days of receipt without giving any reason.
  • The product must be returned unused, undamaged and in the original packaging.
  • Return costs are at your own expense, unless the product is defective.

6. Warranty and Liability

  • Petit Woof guarantees that the products meet reasonable expectations and specifications as stated.
  • In case of a defective product, you can contact contact @petitwoof .be .
  • Petit Woof is not liable for indirect damage or damage caused by improper use of the products.

7. Privacy and Data Protection

  • Petit Woof respects your privacy and processes personal data in accordance with applicable legislation.
  • Please read our Privacy Statement for more information.

8. Intellectual Property

  • All content on this website, including text, images and designs, is the property of Petit Woof and may not be used without permission.

9. Disputes

  • These terms and conditions are governed by Belgian law.
  • Disputes can be submitted to the competent court in Belgium.

10. Contact

Do you have any questions about these terms and conditions? Please feel free to contact us via contact @petitwoof .be .